Training for effective communication skills in all facets of business.

About this event

Learning Objectives:

• Understanding major barriers to effective communication

• Understanding the most effective communication style

• Identify methods for dealing with difficult people

• Communication Stoppers and Enhancers

• Conflict resolution communication techniques

• Awareness of the communication styles of 5 generations in the workplace

• Describe and analyze skills needed for “Managing Up, Leading Down” for political acumen, agenda/decision-making, and employee engagement